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ASIC warns mortgage holders to check offset accounts

Published July 29, 2026 at 9:02 PM UTC

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The Australian Securities and Investments Commission (ASIC) has issued a warning to mortgage holders to verify that their offset accounts are correctly linked to their home loans. This advisory comes after concerns that some borrowers may not be receiving the full interest-saving benefits associated with these accounts.

An offset account is a transaction account linked to a home loan, where the balance in the offset account reduces the amount of the loan that is charged interest. For example, if a borrower has a $500,000 mortgage and $20,000 in an offset account, they would only be charged interest on $480,000. This mechanism can lead to significant savings over the life of the loan.

Recent research indicates that more than half of Australian mortgage holders have never checked whether their offset account is properly linked to their home loan. This oversight could result in higher interest payments, as the offset benefits may not be applied correctly.

ASIC has acknowledged instances where banks have failed to properly link offset accounts to mortgage loans, potentially depriving consumers of the benefits they are entitled to. The regulator is conducting a surveillance program targeting several banks to assess the prevalence of this issue and determine appropriate remedial actions.

Mortgage holders are advised to review their offset account arrangements to ensure they are correctly linked to their home loans. This can typically be done by checking online banking platforms or contacting the lender directly. If discrepancies are found, borrowers should seek clarification from their financial institution to ensure they are receiving the full benefits of their offset accounts.