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IBM shares plunge 25% as customers shift spending to AI

Published July 15, 2026 at 6:03 AM UTC

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IBM shares experienced their largest single-day decline in the company's 115-year history on July 14, 2026, falling by approximately 25% after the tech giant issued a preliminary second-quarter earnings warning. The company reported that revenue for the quarter ending in June reached $17.2 billion, a modest 1% increase year-over-year that fell short of analyst expectations of $17.86 billion. CEO Arvind Krishna acknowledged that the firm had faltered in its execution, noting that the company failed to adapt quickly enough to a sudden change in how corporate clients allocate their technology budgets.

The primary driver of this shortfall was a significant shift in capital expenditure by enterprise customers. In the final weeks of June, many businesses redirected their spending away from traditional software and mainframe computing services to purchase servers, storage, and memory chips. This rush to secure hardware was largely motivated by concerns over supply shortages and expected price increases for AI-related infrastructure. As these companies prioritized building out their data centers to support artificial intelligence, they deferred or canceled large deals for IBM’s high-margin mainframe systems and related software.

Beyond the hardware-focused spending shift, IBM also cited growing corporate anxiety regarding cybersecurity. The emergence of new AI models, such as Anthropic's Mythos, has heightened fears that AI could be used to identify software vulnerabilities, prompting many firms to prioritize security-related investments. This reprioritization of budgets left less room for the software and consulting services that IBM had anticipated would drive its quarterly performance. The company’s infrastructure revenue declined by 7%, while software revenue grew by 5%, reflecting the broader market pressure on traditional enterprise technology providers.

Investors reacted sharply to the news, triggering a selloff that extended to other software and IT services companies, including Microsoft, Salesforce, and Accenture. The market's reaction highlights a growing concern that the massive investment required for AI infrastructure is cannibalizing budgets previously reserved for established software platforms. While IBM expects to provide more details during its full earnings report on July 22, the current situation underscores the challenges legacy tech firms face as they navigate a rapidly evolving AI-driven economy.