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Questioning the reliance on digital portals for exam logistics

Published July 23, 2026 at 10:33 AM UTC

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While the release of city intimation slips is intended to help students, the heavy reliance on a centralized digital portal continues to pose risks for candidates in regions with poor internet connectivity. For students in areas where digital access is inconsistent, the process of downloading and verifying these slips can become an unnecessary source of anxiety. If the portal experiences technical downtime or server congestion, students are left in a state of uncertainty that can disrupt their final days of study.

There is also the concern that the current system places the entire burden of verification on the candidate. While the NTA provides the platform, the responsibility for identifying errors and navigating the help desk process falls squarely on the student. For those who are not tech-savvy or lack access to reliable support, this can create an uneven playing field. The system assumes a level of digital literacy and infrastructure that is not universally available across the country.

Furthermore, the two-step process of receiving a city slip followed by an admit card can sometimes lead to confusion. Some candidates may mistakenly believe that the intimation slip is sufficient for entry into the exam hall, leading to potential complications on the day of the test. Clearer communication and more robust offline support mechanisms are necessary to ensure that no student is disadvantaged by the digital nature of these notifications.

Moving forward, the agency should consider implementing more inclusive communication strategies, such as SMS alerts or direct email notifications, to ensure that every candidate is informed regardless of their internet access. Relying solely on a website portal is a modern convenience that, if not managed with extreme care, can inadvertently exclude those who need the most support in navigating the complexities of a national examination.